Cancellation policy

Subscription Policy

Effective: August 31, 2026

This Subscription Policy applies when you select a PRODA Subscribe & Save option through drinkproda.com. It supplements our Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy.

1. Subscribe & Save Offer

Current eligible Subscribe & Save plans provide a 10% discount on the eligible product price. Available subscription products and quantities are shown on the product page and at checkout. Where available, you may select:

1 case / 12 cans;
2 cases / 24 cans;
3 cases / 36 cans; or
4 cases / 48 cans.

The discount applies to eligible merchandise only. Shipping charges and taxes are calculated separately unless a specific offer expressly states otherwise.

2. Delivery Frequencies

Current eligible delivery frequencies are every 2 weeks, every 4 weeks, or every 8 weeks. The product page and checkout will show the product, quantity, cadence, price, discount, shipping charge, taxes, and other material terms that apply before you submit the subscription order. We will provide a confirmation that you can retain.

3. Automatic Renewal and Recurring Charges

By selecting Subscribe & Save and completing checkout, you expressly agree that your subscription will renew automatically at the selected delivery frequency until you cancel. You authorize PRODA and its payment provider to charge the payment method on file for the product price, shipping charges, taxes, and other amounts disclosed for each renewal.

Your first order is charged when submitted or as otherwise shown at checkout. Later renewal orders are charged when processed according to the selected schedule. The subscription continues until canceled.

4. Managing a Subscription

Use the subscription-management link in your customer account or subscription communications to view and manage your subscription. Available controls may allow you to:

view the next scheduled order;
update a payment method or delivery address;
change an eligible quantity or delivery frequency;
skip an eligible upcoming order;
pause and resume an eligible subscription; or
cancel the subscription.

If you need help, email Info@drinkproda.com with the subject line "Subscription Request."

5. Cancellation

You may cancel at any time without a cancellation fee. A subscription started online may be canceled online using the cancellation control in your customer account or subscription-management link. You may also send an immediately accessible cancellation request using this pre-addressed cancellation email.

Complete cancellation before the next renewal order is processed. Cancellation stops future renewal charges after it becomes effective. It does not ordinarily cancel an order already processed or shipped, except where required by law or provided in our Refund Policy. If you submitted a valid cancellation before processing but were charged because of an error or delay, contact us so we can correct it. We will confirm cancellation electronically.

6. Skips, Pauses, and Changes

A skip, pause, quantity change, cadence change, address change, or product change must be completed before the affected renewal order is processed. A change is effective when it appears in your account or is confirmed by us. We cannot guarantee a change after an order has entered fulfillment.

7. Price, Discount, and Plan Changes

The price and discount accepted at enrollment apply until changed in accordance with this Policy and applicable law. We may change a subscription price, discount, product, available quantity, cadence, or other term prospectively. We will provide clear notice of a material change and explain how to cancel before the change takes effect when required by law.

For California customers, notice of a change in an existing subscription fee will be provided no less than 7 days and no more than 30 days before the fee change takes effect, as required by applicable law. We will also send an annual reminder that identifies the subscribed product, the frequency and amount of charges, and how to cancel where required.

A temporary promotion does not change the ongoing subscription price unless the offer expressly says it does. If an introductory or limited promotional price expires, the post-promotion price and timing will be disclosed before enrollment and in any required reminder.

8. Payment Failures

Keep payment information current. If a renewal charge fails, we or our payment provider may notify you and may retry the charge as permitted by law and the payment-service terms. We may pause or cancel a subscription if payment cannot be completed. We will not intentionally ship a renewal order for which required payment has not been authorized.

9. Product Availability

A subscription does not guarantee that a product will remain available indefinitely. If a subscribed product becomes unavailable, we may delay, skip, or cancel an affected renewal and notify you. We will not substitute a materially different product without your affirmative agreement.

10. Shipping

Subscription orders are shipped under our Shipping Policy. Shipping eligibility and charges are evaluated for each renewal based on the delivery address, quantity, available service, and shipping terms then applicable. Prime-related delivery is not guaranteed for a future renewal unless it is expressly confirmed for that renewal.

11. Returns, Refunds, and Damage

A subscription cancellation applies to future renewals only. Review our Refund Policy for the terms that apply to processed orders, returns, refunds, and damaged shipments. Nothing in this Policy limits a right or remedy that applicable law does not allow us to limit.

12. Notices and Communications

We may send transactional email or SMS about a subscription, including enrollment, upcoming or processed orders, payment problems, changes, shipment, cancellation, and legally required reminders. Transactional messages are separate from promotional marketing consent. Keep contact information current so you receive subscription notices.

13. Changes to This Policy

We may update this Subscription Policy to reflect changes to the program, Services, or legal obligations. We will post the revised version, update the effective date, and provide additional notice or obtain consent when required by law. A change will not reduce a non-waivable right.